The Tapestry Shop operates to ensure the highest standard of customer service is met. If you have any questions, don't hesitate to contact us
Most products are in stock and are despatched on a 1-day service within 24 hours of ordering. Other products need to be made to order, which can take up to 3 weeks. Delivery times and stock information are shown on each product page.
Refunds & Returns
If you wish to return your order, you may do so within 30 days of receipt. Just send us an email and we will give you further instructions. Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to return the product within 7 working days from one day after date of receipt for any reason.
Refunds are issued within 48 hours of the product arriving back from the customer in a good, re-sellable condition.
We offer a buy-now, pay-later service on all purchases over £99. To use this service, select "PayPal" as your payment method at the checkout, and select "PayPal Credit" on PayPal's website. Customers need only fill out a short form and are given an instant decision.
More information about this service can be found here.
Above all, we are here to provide you with a smooth and pleasant shopping experience. Any questions, please do not hesitate to contact us.
The Tapestry Shop is a trading name of Bosco Brothers Ltd. (Registered in England No. 07763379)
Directors B Bosco & S Bosco
Bosco Brothers Ltd., Unit 27 Stroud Business Center, Stonedale Road, Gloucestershire, GL10 3RQ, UK
VAT Registration Number: GB 975 8176 63