Information

The Tapestry Shop operates to ensure the highest standard of customer service is met. If you have any questions, don't hesitate to contact us

Making a Purchase

Buying from us couldn't be easier! Just browse our catalog, and click on the product you wish to buy, and add it to your shopping basket. View your basket at any time by clicking the link in the top right hand corner. When you are ready to buy click on "Checkout" and you'll be directed to our securely encrypted checkout page. No need to sign up or login, simply enter your details in 3 easy steps and you're done!

We also accept cheques and can e-mail you a PayPal money requests (see the Contact Page for details).

Shortly after your order, you will receive a confirmation e-mail. Please keep this for your records.

All goods remain the property of The Tapestry Shop until paid for in full.

Please bear in mind that delivery times stated on our website are expected delivery dates, which we aim to keep to. However, we do not hold all tapestries in stock; some need to be made to order, so please allow up to 28 days for delivery. If delivery is likely to take longer than expected, we will let you know.

Delivery

Delivery times vary for each product, so please look at product descriptions for further details. Please allow 28 days for delivery.

If a signature is required for delivery, please inspect the goods before signing. No claim for damages will be entertained without a returned, signed and duly endorsed delivery note.

International orders will be considered, but will be subject to further postage costs, and are exempt from any free delivery promotions. Please contact us for details.

Refunds & Returns

Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to return the product within 7 working days from one day after date of receipt for any reason, but at your own cost.

Refunds are returned via the same method you used to pay, or we can send a cheque on request. Refunds are issued within 30 days from the product arriving back from the customer in a good, re-sellable condition.

Product Variation

Some of our products are of a natural nature, and as such, slight variations can occur. All images on this web site are for illustrative purposes only.

Above all, we are here to provide you with a smooth and pleasant shopping experience. Any questions, please do not hesitate to contact us

The Tapestry Shop is a trading name of Bosco Brothers Ltd. (Registered in England No. 07763379)

Directors B Bosco & S Bosco
Bosco Brothers, Millman Grove, Lawley Village, Shropshire, TF4 2PY

VAT Registration Number: 975 8176 63